Right of Withdrawal
Our valued customer,
If you are not satisfied with the products you purchased, you can return or exchange the products within 14 days using your right of withdrawal in accordance with the Consumer Rights Law. To exercise your right of withdrawal, please pay attention to the following conditions:
Withdrawal Period: The right of withdrawal can be exercised within 14 days from the date the product is delivered to you.
Exercise of the Right of Withdrawal: To exercise your right of withdrawal, you can contact [our company's contact information] or fill out the [withdrawal form on our company's website]. When exercising your right of withdrawal, you must return the product in its original packaging and completely.
Product Returns and Refunds: When the product you returned reaches us, it will be checked to see if it complies with the return conditions. If the product complies with the return conditions, the entire amount you paid, including the product price and shipping fee, if any, will be refunded to you within 14 days. The refund will be made in the same way as the payment was made.
Return Conditions: Products to be returned must be unused, undamaged and in resalable condition. The original packaging, labels and accessories of the products must be returned completely. Products that are of particular importance in terms of hygiene (underwear, swimsuits, cosmetics, etc.) cannot be returned within the scope of the right of withdrawal.
Return Shipping Fee: If you exercise your right of withdrawal, the return shipping fee will be covered by our company. In return shipments, our contracted shipping company must be used.
Note: The price of the products you return using your right of withdrawal will be refunded after the products reach us. In order for the right of withdrawal to be valid, the above conditions must be fully fulfilled.
We care about your customer satisfaction and are here to make your shopping experience the best. If you have any questions or concerns, please do not hesitate to contact us through our customer service line at 0505 267 19 85.
